Great Ormond Street Hospital Charity
Project: Change Management and CRM Implemenation
Great Ormond Street Hospital Charity has recently implemented a new Salesforce CRM solution to underpin their ambition to engage their supporters in the best possible ways, utilising modern technology to help .
Alveo Consulting assisted the project implementation by providing change management support covering four key components - communications and engagement, training and adoption, post adoption support and project team support. Alveo ensured activity was on track and that the Charity was prepared for a move to business as usual model once our consultancy ended.
"Kate provided so much more than external consultancy support, she was part of the team and played a central role in bringing the project to completion. Her pragmatic approach and clear understanding of both the technological solution and the working of a fundraising office were exceptional - thank you!"
Heather Morgan, Director of People and Planning